Terms of Service

1. Agreement to Terms

By accessing or using Reserve Radiance (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. These terms apply to all users, including service providers and clients who book appointments.

2. Description of Service

Reserve Radiance is an online appointment scheduling platform that connects service providers with clients. We provide tools for:

• Service providers to manage their availability and bookings
• Clients to discover and book appointments with service providers
• Automated reminders and notifications
• Team management and collaboration features
• Payment processing integration

3. User Accounts

Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activities.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit malware, spam, or harmful content
• Impersonate another person or entity
• Interfere with or disrupt the Service
• Collect user data without consent
• Use automated systems to access the Service without permission
• Engage in fraudulent booking practices
• Harass, abuse, or harm other users

5. Service Provider Terms

If you use Reserve Radiance as a service provider, you additionally agree to:

• Provide accurate descriptions of your services
• Honor confirmed appointments or provide reasonable notice of cancellation
• Maintain appropriate licenses and certifications for your services
• Comply with all applicable laws governing your profession
• Handle client information in accordance with privacy laws
• Respond to booking requests in a timely manner

6. Booking and Cancellation

When booking appointments through Reserve Radiance:

• Bookings are subject to the service provider's availability and acceptance
• Cancellation policies are set by individual service providers
• You are responsible for attending scheduled appointments or providing timely cancellation notice
• Repeated no-shows may result in account restrictions

7. Payments and Fees

Payment terms for services booked through Reserve Radiance:

• Payment processing is handled by secure third-party providers
• Service providers set their own pricing
• Reserve Radiance may charge platform fees as disclosed
• Refunds are subject to the service provider's cancellation policy
• You are responsible for any applicable taxes

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Reserve Radiance and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

9. Disclaimers

We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Accuracy or reliability of any information on the platform
• Uninterrupted or error-free operation
• Quality of services provided by service providers

Reserve Radiance is a platform connecting users and does not provide the underlying services. We are not responsible for the actions of service providers or clients.

10. Limitation of Liability

To the maximum extent permitted by law, Reserve Radiance shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from your use of or inability to use the Service
• Actions or conduct of any third party on the Service

Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Reserve Radiance, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated terms on our website and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Reserve Radiance operates, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of that jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us: